BUSINESS LIFE SKILLS CERTIFICATE PROGRAM

The Business Life Skills Certificate program is designed to provide an understanding to the student of how business works and the expectations the business will have on you the employee. The course will give you a solid foundation of understanding how you fit into the world of business as an employee. These are essential skills for the workplace. There are 5 courses in this series and on completion a certificate of accomplishment will be issued.

The program includes the following components courses. These courses can be taken as part of the certificate program of independently.

Course 1: Business Life Skills Certificate Program

Part 1: Introduction to the Work Environment, is a 3 part series.

What do we expect to learn from this workshop?

• What components is business really made up of?

• Understanding of the many components that make up a business.

• Understand the importance of knowledge about business in order to get the job / career you are looking for.

Part 2:  Culture & Where do I fit in?

What do we expect to learn from this workshop?

• What is the business culture?

• Where do I fit in?

• How important is my resume?

Assessing the job versus my expertise / education / experience

What can I expect on day 1and what should I take with me on my first day?

Part 3: Hiring Documentation & Work Ethics

In this workshop we will cover the finer details of the hiring process and your general work ethics.

What is a hiring package: What is an orientation; What is work site training; Will I need to get a D&A test?

Ongoing Work Ethics: Core Values. Professionalism, Dress for success and Customer Service.

Information: This 3 part series is the first step in attaining your Business Life Skills Certificate

Duration: 24 hrs of live online training or it can be taken online and self-paced.

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BUSINESS LIFE SKILLS CERTIFICATE PROGRAM CONT.

The Business Life Skills Certificate Program also includes four other very important subjects that take a deeper look inside the business giving the worker a new perspective on the work place.

Course 2: Communication in the Workplace

• The ability to effectively communicate with others is one of the most powerful tools for personal and/or workplace success

• Most people are challenged by the many day-to-day interactions with co-workers, family and friends

• Emotion, communication and conflict are present in all human interactions and affects each of us in different ways

• Everyone manages emotion, communication and conflict from habit – patterns and styles developed early in life and over time

80% of problems in the workplace are communication related

Course 3: Working with Others in the Workplace (8 Hours Live online or Self-study available)

• To understand that the work place is multi-cultural and multi ethnic environment.

• Getting a glimpse of what it’s like to work with others in the work environment

• Qualities you will need to succeed working with others.

Course 4: Working with Money (8 Hours Live online or Self-study available)

• To understand that there are many jobs in a business that involve the taking of cash, debit or credit payments from clients

• Getting a glimpse of what it’s like to work with money and the associated responsibility.

• What you need to know about handling money at work.

Course 5: Leadership the Basics (8 Hours Live online or Self-study available)

This workshop embraces Leadership and defines for us what it takes to be a leader, a person who we would follow, and what it takes to be a good leader.  We will examine the attributes of a good leader and examine ourselves to see how we can become better leaders in business and in the business environment. Being in charge does not make you a good leader – it simply makes you the person in charge – you may have authority but not leadership. What we wish to achieve is both through education and training and mentorship.

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